Thank you to those who take the time to email us! These are genuine comments that we paste in from emails received.
Tue 24/08/2010 9:49 p.m.
Dear Laura & The Tops Team,
I really must reply to your email as I have just received my labels in todays mail. Unbelievable service, I am so impressed with the communication from my first enquiry to the subsequent passage of the order. I know you said you would inform me at certain stages of the order, but I really am sorry to say I didn't believe you!! How wrong was I! Anyway congratulations to you all for such great customer service, a great outcome for me (my Father is in hospital & needs the labels for laundry) I thank you all very much & wish other companies were 1/2 the company you are Regards Susan Dufty
Tue 24/08/2010 6:35 p.m.
Dear Laura and Team,
Thanks very much for doing the labels for my mother Imelda Parnell.
The labels arrived in the post today.
I guess I've got lots of ironing to look forward to! At least we're prepared should a permanent care situation become available for my mother.
Thanks again for your great service.
Kind regards,
Ruth Parnell
Tue 17/08/2010 12:53 p.m.
To Name It Labels
Just want to say thank you for your prompt service of my order. I was very impressed with how you notified me by email every step of the way with the order and how quick I received it. It’s not often that you receive such service these days. I definitely will recommend you to family and friends. Thanks again.
Regards
Christine Manuel
Reception
Melbourne Grammar School
Mon 16/08/2010 1:06 p.m.
Thank you for our lables.... they arrived just in the nick of time to prepare mum's clothes for her holiday, very fast delivery. Have kept your details for future needs.
Kind regards Joanne and Valda :D
Hi Laura,
I received my order in the mail today and I couldn't be happier with the service and the quality of the labels.
Thanks,
Daniel
Hi Laura,
I received my order yesterday afternoon. The shoe labels are great! Thanks for customising them & also thanks for the updates along the way.
Have a great day,
Naomi
Shop-FMSeymour
Hi Sherry
Thanks a lot for that. The parcel turned up the other day and the labels are great! My (almost) 5 year old is very excited to be putting them on all her ‘school’ things! Thanks also for the mini labels. They will be invaluable too. I will definitely be recommending your services to others – very friendly and professional service J
Regards Felicity B. (July 09)
Hi Brendan, Sherry & the Team
I have received our labels and they are fantastic. I wish I had heard of your business before as this has made naming of our kids clothes so easy and convenient. I didn't think they would be as good as what they are.
I will fully recommend your product to all at our kids new school so hopefully you will get lots of orders.
Kind Regards
Sally B. (Very happy customer) (June 09)
I've just made an order thru your site and wanted to give you the feedback that your site is very easy to use.Having a website of my own I take an interest in such things :-) All the Best Laura . January 31st/ 09
Good Evening to the Team at NAME IT,Thank you all so very much for accepting my order and then dispatching it all in the same day.You lot are awesome and I am sincerely thankful for your prompt and efficient service.I will ensure to pass-on your business name and contact details to everyone I know.Happy New Year and thanks again.Kind regards ALTON M. January 29th '09
Hi, - thank you so much the order arrived on Friday.Great labels have been using them! they are wonderful on all the school uniforms even the belt and socks.I have passed your name on to everyone I know who is getting uniforms incase they want labels to. I will also be in contact again soon as I need to order some more stick on labels to name my pencils I think just have to wait for school to start the check out how many the kids need as the list said 10 each.Once again thank you for your wonderful service and helpful and friendly emails.Have a great year!Kind regards, Joanne E. January 27th '09
Brilliant website. So easy to use! Robyn M. (21st Jan'09)
Have used you before. I think quality is great. Will pay you by internet tonight. (Louise P. 21/1/09)
Thanks for the last lot. Trialled Iron Ons and great for Socks. Could I possible have these by 24 January as this boy goes to Boarding School. Thanks so much. Andrea R. 15th Jan'09
Just wanted to say thanks. I have been incredibly impressed with this whole process and Customer service. It was very easy, and the progress emails have been awesome. Yes - I will be bragging to all that will listen about my experience and what a fantastic company you have. Regards A very happy customer (Jody 14th January '09)
Hi Sherry, Thank you the labels arrived today and look great.Merry Christmas. Cheers Jack 9/12/08
Thank you ... labels received this morning As with a previous order, was dispatched by return.Excellent, that's service !Cheers Iris H. 8/12/08
Hi Sherry,I just wanted to applaud the Company's handling of my order.From the initial confirmation to the progress updates and fast delivery. Most impressed and highly recommended Thanks - Iris. October 19th '08
Many thanks,The labels are fab....and so easy to iron on!Sarah 18/8/08
Hi , I just wanted to say how happy I am with the product and customer service. I ordered some of those iron on labels last week. The online ordering process was simple and I was kept informed throughout the whole process. The items arrived a few days later, and the instructions were simple and easy to follow. The product is great and I have recommended it to a number of my friends. Well done. Regards.Chris. 28th Jully '08
